Accessibility Statement for StreamVerse

StreamVerse is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all users, and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. StreamVerse is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Standards Compliance

StreamVerse strives to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a widely recognized international standard for web accessibility. Our efforts to ensure compliance include:

• Providing alternative text for all meaningful images and non-text content. This allows screen readers to convey the content and purpose of images to users who are visually impaired.
• Ensuring sufficient color contrast between text and background elements to meet WCAG 2.1 Level AA standards. This benefits users with low vision or color blindness.
• Structuring content with clear headings, lists, and proper semantic HTML elements to facilitate navigation and understanding for users of assistive technologies.
• Making our website keyboard accessible, allowing users to navigate all interactive elements and content using only a keyboard.
• Providing controls to pause, stop, or hide moving, blinking, or scrolling content.
• Ensuring that all form elements are properly labeled and provide clear instructions to users.
• Offering resizable text, allowing users to increase or decrease the text size on our website without loss of content or functionality.

Assistive Technology Support

We strive to ensure that StreamVerse is compatible with a wide range of assistive technologies, including:

• Screen Readers: We have tested our website with popular screen readers such as NVDA, JAWS, and VoiceOver to ensure that content is read accurately and in a logical order.
• Screen Magnifiers: StreamVerse is designed to work well with screen magnification software, allowing users with low vision to zoom in on content without distortion or loss of functionality.
• Speech Recognition Software: We have optimized our website for use with speech recognition software, enabling users to navigate and interact with content using voice commands.
• Keyboard Navigation: Our website is fully keyboard accessible, allowing users who cannot use a mouse to navigate and interact with all elements using only a keyboard.

Accessibility Features

StreamVerse incorporates several accessibility features to enhance the user experience for people with disabilities:

• Skip to Main Content Link: A skip link is provided at the top of each page, allowing users to bypass repetitive navigation elements and jump directly to the main content.
• Clear and Consistent Navigation: Our website features a clear and consistent navigation structure, making it easy for users to find the information they need.
• Descriptive Link Text: All links are written with descriptive text that clearly indicates the destination of the link.
• Adjustable Font Sizes: Users can adjust the font size on our website using their browser settings.
• Closed Captions and Subtitles: We are committed to providing closed captions and subtitles for all video content on StreamVerse.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of StreamVerse, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

• Third-Party Content: Some content on StreamVerse may be provided by third parties, and we may not have direct control over its accessibility. We are working with our third-party partners to encourage them to improve the accessibility of their content.
• Older Video Content: Some older video content may not have closed captions or subtitles. We are working to add captions to this content as quickly as possible.

Ongoing Efforts

We are committed to continuously improving the accessibility of StreamVerse. Our ongoing efforts include:

• Conducting regular accessibility audits of our website.
• Providing accessibility training to our staff.
• Incorporating accessibility considerations into our design and development processes.
• Seeking feedback from users with disabilities to identify areas for improvement.

Feedback and Contact Information

We welcome your feedback on the accessibility of StreamVerse. Please let us know if you encounter any accessibility barriers while using our website.

You can contact our accessibility team at:

• Email: [email protected]
• Phone: 1-800-555-0199 (toll-free in Canada)
• Mailing Address: StreamVerse Accessibility Team, 100 King Street West, Suite 500, Toronto, ON M5X 1A9, Canada

We aim to respond to accessibility feedback within 5 business days.

Reporting Accessibility Issues

If you encounter any specific accessibility issues while using StreamVerse, please provide us with the following information:

• The URL of the page where you encountered the issue.
• A description of the accessibility issue.
• The assistive technology you were using (if applicable).
• Your contact information (optional).

We will use this information to investigate the issue and make necessary improvements to our website.

Accessibility Team

Our accessibility team is led by Dr. Evelyn Reed, a certified accessibility professional with over 15 years of experience. She is supported by a team of dedicated developers, designers, and content creators who are passionate about creating an inclusive online experience.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you can file a formal complaint with our customer service department. Instructions for filing a formal complaint can be found on our Contact Us page.

Date of Statement

This accessibility statement was last updated on October 26, 2023.

Future Updates

We will regularly review and update this accessibility statement to reflect our ongoing efforts to improve the accessibility of StreamVerse.